Cookie Policy

This Cookie Policy explains how SecureNet Japan and its partners use cookies, web beacons, pixels, and similar tracking technologies (collectively, "Cookies") on our website and in our applications. This policy should be read in conjunction with our Privacy Policy.

What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit our website. They contain information about your browsing activity and are sent back to our servers on subsequent visits. Cookies help us remember your preferences, enhance user experience, and collect anonymous analytics data.

Types of Cookies

Session Cookies: Temporary cookies deleted when you close your browser.
Persistent Cookies: Remain on your device for a set period (typically 1-24 months).
First-Party Cookies: Set by SecureNet Japan directly.
Third-Party Cookies: Set by partner services (analytics, advertising networks, CDNs).

Cookies We Use

Essential/Functional Cookies

These cookies are necessary for the website to function properly. They enable basic features such as:

User authentication and login persistence
Form data retention
CSRF (Cross-Site Request Forgery) protection
Language and theme preferences
Cookie consent management

We cannot disable these cookies without compromising website functionality. Duration: Session or up to 12 months.

Performance & Analytics Cookies

These cookies help us understand how visitors use our website and identify performance issues:

Page views, session duration, and bounce rate
User flow and navigation patterns
Device type, browser, and operating system information
Geographic and referral source data
Site performance metrics

These cookies are typically from Google Analytics, Hotjar, or similar services. Data is aggregated and anonymised. Duration: 14 months for individual-level data; aggregated data retained indefinitely.

Preference & Personalisation Cookies

We use these cookies to remember your preferences and customise your experience:

Language selection
Font size or theme preferences
Sidebar preferences (expanded/collapsed)
Previously viewed content

Duration: Up to 12 months.

Marketing & Retargeting Cookies

If you have opted in, we may use cookies from advertising partners to:

Track your interactions across websites
Display personalised ads on other platforms
Measure campaign effectiveness
Create audience segments for retargeting

These cookies are set by platforms such as Google Ads, Facebook Pixel, and LinkedIn. You can opt out using advertiser opt-out tools or browser settings. Duration: 3-24 months.

Web Beacons & Other Tracking Technologies

Beyond cookies, we use other technologies to track and analyse website usage:

Web Beacons/Pixels: Invisible 1x1 pixel images embedded in emails and web pages to track opens, clicks, and conversions.
Local Storage/Session Storage: JavaScript-based storage mechanisms that store data on your device without cookies.
Server-Side Tracking: Analytics data processed on our servers based on IP addresses and interaction events.
Device Fingerprinting: Collection of device characteristics (browser, OS, screen resolution) to identify unique users.

Third-Party Cookies & Partners

We work with third-party service providers who may set cookies on our website:

Analytics Partners

Google Analytics: Measures website traffic and user behaviour
Hotjar: Heatmaps and session recording to understand user interactions

Advertising Partners

Google Ads: Display network and search advertising
Facebook Pixel: Conversion tracking and audience building
LinkedIn Insight Tag: B2B advertising and analytics

Content Delivery & Performance

Cloudflare: CDN and DDoS protection
Google Fonts: Web font delivery

These partners have their own privacy policies and cookie policies. We encourage you to review them directly on their websites.

Consent & Opt-Out

Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner. You can:

Accept All: Accept all types of cookies, including marketing and analytics
Decline: Refuse non-essential cookies; only essential cookies will be set
Manage Preferences: Select which cookie categories to enable

Your choice is stored in a cookie and respected on future visits. You can change your preference at any time by revisiting the cookie banner or contacting us.

Browser Controls

Most browsers provide controls to manage cookies:

Chrome: Settings → Privacy → Cookies and Other Site Data
Firefox: Preferences → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Cookies and Website Data
Edge: Settings → Privacy → Clear Browsing Data

You can block all cookies, allow only first-party cookies, or allow websites to set cookies subject to your preferences. Note: Disabling cookies may impair website functionality.

Third-Party Opt-Out Tools

To opt out of cross-site tracking and behavioural advertising:

Digital Advertising Alliance (DAA): aboutads.info
Google Ads Settings: adssettings.google.com
LinkedIn Ad Preferences: LinkedIn account settings
Facebook Ad Preferences: Facebook account settings

Do-Not-Track (DNT) Signals

Some browsers include a Do-Not-Track (DNT) feature. SecureNet Japan respects the DNT signal as follows:

If DNT is enabled, we will not set marketing or retargeting cookies
Essential and analytics cookies may still be set, as they do not track behaviour for marketing purposes
We do not control third-party services' response to DNT signals; they may ignore the signal in accordance with their own policies

Data Retention & Security

Cookie data is retained for the duration specified in Section 3. We implement industry-standard security measures to protect cookie data from unauthorised access, including encryption and secure transmission over HTTPS.

Aggregated analytics data derived from cookies is retained indefinitely for business intelligence purposes. Individual-level cookie data is typically deleted after 14 months or per analytics provider retention policies.

International Data Transfers

Analytics and advertising partners may transfer cookie data internationally. When data is transferred outside Japan to countries with different data protection standards, we rely on legal mechanisms such as:

Standard contractual clauses (SCCs)
Binding corporate rules
Data processing agreements with privacy safeguards

By using our website, you consent to such international transfers.

GDPR & ePrivacy Compliance

For users in the EU, EEA, and other GDPR-jurisdictions, we comply with GDPR and ePrivacy Directive requirements:

We obtain explicit consent for non-essential cookies via a clear consent mechanism
Consent must be freely given, specific, informed, and unambiguous
You can withdraw consent at any time through cookie settings
We provide information about cookies in this policy and through cookie banners
Legitimate interest balancing is conducted for analytics and performance cookies

APPI Compliance

For users in Japan, we comply with the Act on Protection of Personal Information (APPI) regarding cookie data that constitutes personal information:

We provide notice about cookies and their purposes
We obtain consent for cookies that collect personal information
We allow users to access, correct, and delete cookie data upon request
We implement appropriate security measures to protect cookie data

California Consumer Privacy Act (CCPA)

If you are a California resident, you have rights under the CCPA regarding cookies and tracking data:

Right to know what cookies and tracking data is collected
Right to delete cookie data (subject to exceptions)
Right to opt-out of the "sale" of data via cookies
Right to limit use of sensitive personal information
Right to non-discrimination if you exercise your rights

Business Transfers

In the event of a merger, acquisition, bankruptcy, or asset sale, cookie data may be transferred as part of that transaction. We will notify affected users of such changes in accordance with our Privacy Policy.

Changes to This Cookie Policy

SecureNet Japan may update this Cookie Policy periodically. Changes become effective upon posting to the website. Significant changes will be communicated to you via email or a prominent notice on the website. Your continued use of the website constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Cookie Policy, wish to manage your cookie preferences, or have concerns about our cookie practices, please contact us:

Address: 7 Chome-20-3 Makuharihongo, Hanamigawa Ward, Chiba, 262-0033, Japan
Email: privacy@syncaxislab.com
Phone: +81432732372
Response Time: We aim to respond within 10 business days